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Terms & Conditions

UK Leisure Parts - General Terms & Conditions

Exclusion of deliveries items:
Excluded from deliveries are high roofs, rigid iso-panes, filled gas bottles as well as all special, individual and custom-made products. All furniture components are manufactured per order and are thus also excluded from deliveries. You can buy these and many other products through UK Leisure Parts. We offer a nationwide delivery in our purpose built delivery truck for these items.
Delivery: We strive to make your delivery as complete and fast as possible. In the high season, however, sometimes longer delivery times may occur. In the case of out-of-print items, we reserve the right to cancel the order.

Delivery of spare parts:
Once an item is out of stock, we will provide you with a replacement item. If not, you can return it free of charge. Shipping: Our information in brochures, advertisements, catalogs, internet pages are not binding. The prices are free. Prices for customs duties, import and export fees, exchange rates, etc. are reserved. A contract is only concluded by a written order confirmation (e-mail for example) or by the vendor beginning the performance. A claim for damages due to non-fulfillment is excluded, unless intent or gross negligence can be proved.

Repairs:
Here the direct way is the fastest. Please send your device directly to the manufacturer. During the warranty period, please provide a copy of the purchase invoice.

Warranty and warranty:
The statutory warranty period is 2 years. It begins with delivery of the goods. During this period all defects, which are subject to the statutory warranty obligation, are remedied free of charge. The warranty claims are initially limited to supplementary performance. If the supplementary performance fails or takes an unacceptably long time, you have the right to withdraw from the purchase contract or to reduce the purchase price. In case of warranty, please contact our customer service: Tel. 07961451601 Excluded from the guarantee or guarantee are damages which are attributable to natural wear and tear, to improper use and to inadequate or incorrect care.

Transportation damage:
Please make sure when receiving parcels that they are checked carefully inside the packaging for damage and please sign for damaged, if there are any faults. If the item has been damaged and you haven’t signed it to be damaged we cannot make a claim. Right of revocation You can revoke your declaration of the contract in writing (eg letter, fax, e-mail) within 14 days without giving any reasons or - if the matter is left to you before the deadline - by returning the goods. The period begins upon receipt of this instruction in text form, but not before receipt of the goods by the consignee (in the case of recurring delivery of similar goods not before receipt of the first partial delivery) and also not before fulfillment of our information requirements pursuant to Article 246 § 2 in conjunction with § 1 Paragraph 1 and 2 of the German Civil Code as well as our obligations pursuant to § 312g Paragraph 1 Sentence 1 BGB in conjunction with Article 246 § 3 of the German Civil Code. The timely dispatch of the revocation or of the goods is sufficient to ensure the revocation period. If you have used UK Leisure Parts please find our details on the contact page.